CCPL Launches Remote Telephone Service During Branch Closures

Press Release

As part of a continued effort to connect with the public while physical branches are closed, Charleston County Public Library (CCPL) is offering a new remote telephone service. The service will be available Monday through Friday from 10 am to 7 pm.

To connect with CCPL, simply call 843-805-6930, leave a voice message, and a library staff member will return your call. Calls will not be answered live, but messages will be returned in a timely manner based on the order they are received. Response time may vary depending on call volume. Calls returned by CCPL staff will appear differently on caller ID than the number originally dialed.

“Although our branches are temporarily closed, we are dedicated to providing services as we can to our patrons,” said CCPL Executive Director Angela Craig. “Now more than ever libraries are an essential part of staying connected in a quickly evolving world. Our telephone reference service along with our digital services allows patrons different access points to information and assistance.”

In addition to the phone service, you can also connect directly with a librarian on CCPL’s website via chat, text and email (Monday-Friday, 10 am – 7 pm), or message CCPL on Facebook (@chascolibrary).

For more information on these services as well as other CCPL digital resources, virtual programs, and more, visit ccpl.org or connect with the library on Facebook, Twitter or Instagram.

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